Previous Work done in Sustainable Service Delivery
- Project to define a Service Delivery Mandate-focused Structure for the
Office of the Premier in the North West Province.
- Project to automate quarterly reporting using KnowledgeBankERP
and align the implementation of Strategy with performance management for National Department of Agriculture.
- Project to use KnowledgeBankERP to
coordinate, monitor and evaluate the Provincial interdepartmental 2010 projects
for the
Office of the Premier Mpumalanga.
- Project to train staff in Sustainable Service Delivery perspectives for National Department of Agriculture.
- Project to design a Service Delivery Improvement Plan for National Department of Agriculture.
- Project to define an Outcome-based Monitoring & Evaluation Policy Framework for National Department of Agriculture.
- Project to design and implement Change Management of the Infrastructure Delivery Improvement Programme (IDIP) for National Treasury.
- Project to define an ISRDP/URP Outcome-based Monitoring & Evaluation Framework for DPLG National.
- Project to define and implement a Data Acquisition Model to support the Business Intelligence function in the Water Services Sector.
- Project to define capacity building plan based on Service Delivery Paths within Local Government.
- Project to design the Water Services Sector M&E Framework for DWAF.
- Project to design the Water Services KPI Framework for DWAF.
- Project to bring about a Service Delivery Focus in the City of Cape Town.
- Project to identify and decentralise the Support Services of the National Department of Land Affairs
- Project to identify and reengineer the business processes of the National Department of Land Affairs
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