KnowledgeBankERP

What is KnowledgeBankERP?
The secret of successful organisations is that they align daily activities with their strategic focus. KnowledgeBankERP has powerful Change Management methodologies to bring about realisation of purpose in an organisation and then present the strategic goals to its employees in terms of their individual daily activities along with the performance expected of them in order to collectively implement the Strategic Plan's Objectives.

How does it work?
True empowerment and strategically focused change only comes about when the employees of an organisation have a clear holistic picture in their mind of the Service, or Product, Delivery Paths that run across organisational boundaries along with what is expected of them in terms of their roles and performance in achieving the required outcomes.

The output of Service Delivery Focus and c@ps Strategic Planning work sessions are fed into KnowledgeBankERP - an internet/intranet based product that presents a pictorial, point and click view of the functions and procedures employed by an organisation in order to perform its business function and realise it's Strategic Goals.

Linked to the procedures are the functional roles of the employees along with other information such as competencies and skills etc. This results in a paradigm shift from functional silo thinking to a focus on Service Delivery Outcomes.

How does it support ERP?
KnowledgeBankERP breaks down the walls of the functional and management perspective silos and aligns all functions, roles and procedures to Customer Related Strategic outcomes and objectives (CRM).